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Our Newsletter

Handling & Shipping

1. We will start to handle the orders once the payment is received and cleared.
2. The handling time may vary due to unforeseen reasons. We will update the order status by posting the relative processing information. You can also see the details from the order record by logging in your account.
3. We offer Drop Shipping service.
4. We ship to confirmed address only. And buyer is recommended to leave a phone number so that we can put it on the shipping label for smoother delivery.
5. All the shipments have tracking numbers. We will upload the tracking numbers once the items are shipped. You can check it from the order record.
6. We ship small parcels(Less than 2.0kg) by Registered Airmail and we ship machines(more than 2.0kg) by Economy Express or Expedite Express, depending on the pricing. Please be advised that we have chosen the most economic shipping methods. For special shipping, please contact us to confirm the availability before placing the order. Additional cost may be involved by then.
7. Our prices don't include the import duties or taxation of the destination countries, if there is any.
8. We declare the items well according to the policies of the destination countries so as to enable a smooth custom clearance, but we are not responsible for any delay or sequestration by the destination country's custom station. If this happened, please contact us and we will try our best to offer necessary documents in order to continue with the clearance.


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